A quick Message

Hi there

First, thank you for trusting us to assist you on your hair restoration journey. We are excited to help you restore as much hair as possible while also ensuring you, as an individual, are considered holistically from a health perspective.

Hair Restoration Protocol – Retain Phase Daily Routine

You’ve graduated to the ‘Retain Phase’ after completing the in-clinic ‘Regain Phase’ 6-week course.
The Compounded serum (sent directly to you by the chemist) is now your daily treatment.
Monthly script reminders will be sent to you by the chemist via text message, so if you are about to run out of the serum you simply call them on the number provided and they will send out more of your serum immediately.

Continue Your Hair Growth

Retain Phase Routine

Keep results on track with this simple routine using your compounded serum and at-home tools.

1. Hair Serum

How to Use the Serum

Apply each day to the scalp (ideally if you have just showered wait until your hair is dry)
Use 2ml each day (the syringe provided is only 1ml so you will need to fill this syringe twice and distribute on the top of the scalp
Massage into scalp after application
If you are applying at night, do so at least 30–60 mins before bed to allow drying, preventing transfer to face or pillow
You can wear the silk turban when you sleep to prevent any transfer of the ingredients onto your pillow or face

2. Derma-Roller

Dermal Roller Routine (Once Weekly)

Use before the application of the serum.
Perform a 2-5 minute routine with the dermal roller before serum application.
Clean the roller with soapy water after use; store it with the serum as a daily reminder.
You can watch the instructional video below for guidance.

Watch Instructional Video

3. Hair Mask

Hair Mask Routine (Once Weekly)

Use when you begin showering in the evening
Apply a grape sized amount of the hair mask to your hair strands and massage in
Leave on your hair for 10 mins then rinse off
Repeat once per week to nourish the hair

4. Shampoo / conditioner

‘Kerafactor Shampoo/Conditioner’ Routine

Use three times per week when showering
Apply a pea sized amount of the shampoo to your hair and massage in
Leave on your hair for 5 mins then rinse off

Book Your 4-month review

Your future

As for when you will next see me, we have you booked in for a four-month review and HRP™ booster treatment in the clinic.

This will also give us a chance to gauge how the home serum has been working and make any adjustments if required and then infuse some more growth factors and peptides into the follicles to keep the momentum going.

It is imperative that you book the FREE online doctor review for four months’ time (at a time that is before your clinic appointment in case we need to make any adjustments to your serums).

You can do this by scanning the other QR code on the inside of the HRP™ box which you should now have.

We’re proud sponsors of the Alopecia Areata Foundation of Australia (AAAF), and with heartfelt thanks, we acknowledge your role in supporting their work.

Giving Back Together

Your kind contribution

We’re proud sponsors of the Alopecia Areata Foundation of Australia (AAAF), and with heartfelt thanks, we acknowledge your role in supporting their work. A portion of every HRP™ treatment contributes directly to our ongoing sponsorship of the AAAF, an entirely volunteer-run organisation dedicated to supporting Australians with alopecia areata and their families.

As an autoimmune condition, alopecia areata often doesn’t respond to traditional hair restoration methods, making it especially challenging—particularly for adolescents. The AAAF plays a vital role in advancing research and pushing toward better treatment options.

To learn more or find out how you or your business can support their mission, visit: www.aaaf.org.au

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